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| Customer Service, Get Satisfaction |
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Last week here in the Network World Web Applications Alert newsletter I discussed some key issues that drive successful customer service and mentioned Get Satisfaction , a Web application that provides an outsourced customer service platform. Get Satisfaction provides a forum-based service infrastructure for companies or products that is really easy to create and manage; in fact, much easier than almost anything you could do as an in-house project. [more Comments (2)
  written by Call Center, February 02, 2010
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